C-Circle – Outsourcing – Trends, Challenges and Best Practices

Date: Thursday, May 16, 2019
Time: 8:00am-10:00am
Location: Aricent
Altran Group
3979 Freedom Circle
First Floor Conference Room
Santa Clara, CA 95054

Are you a CEO or other C-level executive and wish to request to be part of these events?


ACG Silicon Valley’s C-Circle, now in its eighth year, proudly announces that it has attracted a following of approximately 400 CEOs and C-level executives and achieved a regular attendance of 35 executives per session.


Outsourcing – Trends, Challenges and Best Practices

Outsourcing is a way of life for many companies and a good way to reduce costs and increase profits. However, in order to achieve the promise of outsourcing key functions, companies need to approach the practice with care. Despite the significant benefits that come with outsourcing certain functions, there can be hidden costs, traps and shattered expectations.

Please join us for a stimulating discussion on the trends, pros, cons and best practices in outsourcing key business functions and what it takes to successfully manage the outsourcing process.

  • What are the key business functions that tend to be outsourced?
  • How is outsourcing R&D different than business process outsourcing?
  • What are the benefits of outsourcing the R&D function?
  • How does one find a “first class” R&D Partner?
  • What type of due diligence of the service provider should be done?
  • What are the key factors that should be evaluated in the selection process?
  • What is a “professional employee organization”?
  • What are the different pieces of the HR function that can be outsourced?
  • What are the most common HR services that are outsourced?
  • Why would a company outsource its human resources and benefits?
  • What are companies looking to achieve by outsourcing HR?
  • What are the best practices for “onboarding” a third party service provider? How does one minimize the pain and disruption?
  • How much time should be spent in “onboarding”?
  • How does one educate a third party provider on the organization, engagement goals and culture?
  • How do the parties get their expectations aligned?
  • How can one avoid having its employees resist working with the selected service provider or sabotaging the relationship that may threaten them?
  • How do outsourced service providers deal with the “not invented here” mentality?
  • What is the best way to manage the external team and its work?
  • What tools and processes are used to manage the outsourced team?
  • How does a company protect its intellectual property in the context of outsourcing?
  • Are cyber incidents attributed to business partners a concern?
  • How should a company deal with the risk of data security or privacy breach by one of its service providers?
  • What are the tradeoffs of working with one larger firm or multiple specialty boutiques?


Guest Experts


Mikael Carlsson

VP & General Manager

Mikael is Vice President & General Manager at Altran where he heads the business with Software & Online clients globally. His business unit delivers design- and outsourced engineering services to a wide spectrum of clients, from start-ups to the world’s largest software companies. Mikael has 19 years experience of outsourced engineering services delivered from Europe, North America, South America, India and China. Mikael was previously Senior Vice President at GlobalLogic and Business Unit leader at Tieto where he headed a 800 people engineering organization distributed across three continents. Mikael has collaborated with senior management of +100 clients, his industry experience in engineering services spans Telecoms, Automotive, Semiconductor, Consumer Electronics and Software.

Mikael has a passion for distributed engineering of high performing teams and to help Silicon Valley growth companies scale their engineering operations to deliver next generation platforms and products.

Altran is the global leader in Engineering and R&D Services. For over 30 years the company has provided deep industry focused services across Aerospace, Automotive, Defense, Energy, Finance, Life sciences, Railway, Software & Online, Semiconductor and Telecommunications. Altran generated revenues of €2.9 Billion in 2018 with some 47,000 employees in more than 30 countries.


Greg Kelly

Business Performance Advisor

Greg started with Insperity on the peninsula over 9 years ago, and now works out of Insperity’s Silicon Valley office in San Jose, helping companies scale with less friction by providing instant HR outsourcing solutions. As a perennial Chairman’s Club winner and BPA of the year in 2016, Greg attributes his success and the success of his clients to their clear focus on revenue generation, made easy by the Insperity business model. Greg and the Insperity team help business leaders better understand their options when it comes to outsourcing elements of their HR function, with an eye on increasing the profitability and value of their company over time.




James C. Chapman


Jim is a partner at Rimon P.C. where he focuses his practice on securities law, venture capital, mergers and acquisitions, and international business transactions. He counsels publicly traded and privately held clients on public offerings, private placements, debt financings, venture capital transactions, mergers and acquisitions, and related transactions. Jim also represents venture capital firms, angels, and family offices in their investments. With 30 years of experience in corporate and securities law, he has represented clients in over 300 mergers, acquisitions, and financing transactions.

Although he has been involved in transactions all over the world, Jim was also an early pioneer in representing companies in cross border transactions between the US and China. These transactions include both assisting Chinese companies investing and raising capital in the U.S. and helping U.S. enterprises acquire Chinese companies, transfer technology, enter into joint ventures and operate, in China. Jim has also been involved in negotiating resolutions to some of the most high-profile disputes involving US companies operating in China.

Jim’s US-China experience extends to a wide variety of industries including media, mobile, software, semiconductor, alternative energy, nanotechnology and pharmaceuticals. He has been recognized by Finance Monthly Global Awards, ACQ5 Global Awards and Corporate Live Wire as “China Investment Attorney of the Year” for 2015, 2016 and 2017 and by Corporate Intl Legal Awards and Global Law Experts as “China Investment Attorney of the Year- California” for 2015 and 2016. Prior to joining Rimon P.C, Jim was a partner with Morgan Lewis & Bockius LLP, a leading international law firm.


Are you a CEO or other C-level executive and wish to request to be part of these events?